Seller guide

How selling on Norpex works

Six steps, start to finish. Read the sixth one before you list anything — it is the part most marketplaces are vague about and we are not.

Step 1
You apply
One short form: the business name, and optionally a GST number and the postal code you ship or hand equipment over from. It takes a minute and it does not list anything.
Step 2
We review the business
A Norpex moderator checks that there is a real operating business behind the account. This is the step that keeps the marketplace worth browsing, and it is why the account starts as pending rather than live.
Step 3
You complete your storefront
A tagline, a short description, and the region you release equipment from. Buyers see the region, never your full postal code, and never a phone number.
Step 4
You list equipment
Photos, condition, model, price. Every listing is reviewed before it appears on the public marketplace — the same way the seller account was.
Step 5
A buyer asks Norpex for a quote
Enquiries do not go to a public inbox. They arrive as a Norpex quote request, so the first contact a buyer has is with a person who can price delivery.
Step 6
You and the buyer settle it
Payment and handover happen between the two of you. Norpex introduces, quotes and coordinates — it does not take the payment.

What Norpex does not do

Norpex does not take payment for marketplace equipment and does not hold money between a buyer and a seller.
There is no inspection clock and no claims desk. Condition is what the seller states and what the photos show.
Used equipment carries no Norpex warranty. New equipment from the catalogue is a different arrangement entirely.