This guide provides step-by-step instructions for installing, using, cleaning and troubleshooting Santos commercial kitchen equipment, based on the manufacturer's manuals and videos.
Key takeaways
- Always have a qualified electrician install the machine to local code with a 16A fuse and RCD.
- Clean removable parts with standard dishwashing liquid; never immerse the base or use pressure washers.
- Use only original Santos spare parts for repairs.
- Releasing the clamping handle on a centrifugal extractor stops the machine and its rotating parts in less than 3 seconds.
- For service, contact the manufacturer's authorized service network.
Installation and electrical connection
All Santos machines covered in this guide require a dedicated electrical supply. The instruction and maintenance manual for models 10 and 70 states that the appliance can operate at both 50 Hz and 60 Hz without any adjustments, and is available in 110-120 V or 220-240 V single-phase. Before connecting, check that the mains voltage matches the value on the identification plate under the machine.
Line protection must be provided by a standard 2-pole + earth socket, fitted with a differential circuit breaker and a 16A fuse. The earthing of the appliance is compulsory. The manual for the Santos 02 cheese grater adds that the branch circuit must be established by a qualified electrician according to national and local codes and laws, with suitable protective equipment such as a fuse or circuit breaker.
If the power cable is damaged, the manual says it must be replaced by Santos or a similarly qualified person to avoid a hazard. For any electrical work, always engage a licensed electrician. The machine must not be connected to the same socket as other appliances, and it must never be used outdoors or placed near a heat source.
Operating Santos citrus juicers (models 10, 11, 52, 70)
Before first use, thoroughly clean all parts that contact food. For lever models 10 and 70, the manual says to raise the pressing lever, remove the cone by hand, and on model 70 also remove the juice container and the pressing cup by rotating it a quarter turn. Wash the cone, pressing cup, splash guard and the inside of the juice container with a standard dishwashing product. For models 11 and 52, remove the anti-splash dome (model 52), pull the cone upwards, take off the bowl, the pulp grating (model 52) and the trim (models 11 and 38), then wash these parts with standard washing-up liquid or in a dishwasher.
The manuals specify which fruits may be processed. Model 10 is for lemons or oranges only; model 70 can also handle grapefruit. Models 11, 38 and 52 may press limes, lemons, oranges and grapefruit. On lever machines, do not apply pressure to the fruit until the On/Off switch is in position 1. On model 70, always check that the juice container is properly fitted before starting. Turn the switch to 0 when the appliance is not in use.
Hourly production capacities from the model list are: model 10, 30 L; model 11, 30 L; model 52, 20 to 40 L; and model 70, 50 L. The video 'SANTOS Classic Citrus Juicer #11 - Juicer maintenance' demonstrates proper cleaning and care for these juicers.
Operating Santos centrifugal juice extractors (models 50, 68)
For the model 50 extractor, the manual instructs you to remove the plunger, turn the clamping handle upwards to release the cover, then turn the handle and clamping rods assembly to the front to lift off the cover. Remove the bowl and the basket assembly, and wash all food-contact parts in clean water. The model 68 manual adds that you must rotate the clamping handle a quarter turn, then lift the cover, raise the bowl, and take out the basket. Before first use, install the product discharge channel on the bowl using the two screws provided.
A safety interlock prevents the motor from starting unless the cover and bowl are correctly centred and the clamping handle is locked. Releasing the handle stops the machine and immobilizes the rotating elements in less than 3 seconds. The model 50 manual warns that you must monitor the pulp container level to avoid clogging the cover pulp outlet; an imbalance can damage the machine. As an indication, the container can hold the pulp from approximately 10 kg of apples or 6 kg of carrots before it needs emptying.
On the model 50, if the motor blocks due to a foreign object or excessive pressure, the On/Off switch trips to 0. Correct the cause and press the switch back to position 1. If the motor overheats, wait 15 to 30 minutes for it to cool before restarting. Production capacities are 100 L per hour for model 50 and 140 L per hour for model 68. The video 'SANTOS Centrifugal Juice Extractor 68 - EN' covers cleaning procedures.
Assembling and using the cold press juicer (Nutrisantos 65)
The Nutrisantos 65 manual recommends two people for unpacking and handling. Place the machine on a table or work surface so the juice spout is in front of the user; a height of about 90 cm is suggested.
Assembly steps are shown in the video 'SANTOS Cold Press Juicer Nutrisantos 65 - Assembling Procedure'. Fit the scrapers around the sieve and insert the assembly into the bottom of the bowl, aligning the bowl pins with the sieve housings. Turn the bowl over, fit the ring and seal, then screw in the discharge cone. Place the bowl on the machine, position the bottom screw so its two bosses engage the scraper housings, then position the top screw. Turn the unlocking lever a quarter turn and lower the cover; if the cover does not lock, raise it and slightly turn the top screw or check the internal screw position. Finally, install the feed channel and the plunger.
Remove the stones from fruit such as mangoes, apricots and peaches first; the manual says stones must not go into the machine. The motor runs at 5 to 80 RPM and draws 650 W. The machine must not be left unattended while operating.
Using the brushless blender, coffee grinders, graters and other machines
The Santos 62 brushless blender requires the jar and lid to be correctly installed on the motor base before starting. The maximum capacity marked on the jar is 1.4 litres; reduce this for thick mixtures. The blender comes with 30 pre-programmed cycles and the Dual Crushing Action blade. You can also create custom recipes using free software and the USB port. The video 'SANTOS Brushless blenders models #66 and #62 - Jug maintenance' shows how to care for the jug.
The model 55 automatic espresso coffee grinder dispenses a pre-set dose for one or two espressos directly into the portafilter when it is placed under the outlet tube. Use the '+' and '-' buttons to adjust the dose. The video 'SANTOS Espresso Coffee Grinder #55 - How to set your grinder?' illustrates the setting procedure. The high-output model 63 grinder produces up to 120 kg per hour. The model 01 spice grinder handles pepper and spices at 14 kg per hour.
For the model 02 cheese grater, the manual says to run it with dry bread before initial use to clean it. Make sure the drawer is correctly in place; a safety switch stops the motor if the drawer is removed or the lever is lifted. Insert pieces of cheese and push the lever steadily without forcing. To change the grating disc, push the end of the lever, pull the closing key, and remove the chute and lever unit. The disc screw has a left-hand thread: clamp the disc and turn the screw clockwise to undo it, and anti-clockwise to tighten. The video 'SANTOS Grater #02 - Maintenance' demonstrates upkeep.
The model 53 ice crusher produces up to 150 kg of ice per hour. The model 54 drink mixer operates at 8,000 to 16,000 RPM for milkshakes and blended drinks. The model 18 dough fork mixer has a 10-litre bowl capacity and a fork speed of 84 strokes per minute.
Cleaning and maintenance
Always unplug the appliance before any cleaning or maintenance. The manuals for all models prohibit cleaning with a water jet or high-pressure spray, and the base must never be immersed in water. Use only original Santos spare parts for any replacement.
For citrus juicers, wash removable parts with standard dishwashing liquid; models 11, 38 and 52 parts can also go in a dishwasher. The video 'SANTOS Classic Citrus Juicer #11 - Juicer maintenance' shows the process. Centrifugal extractor parts should be washed in clean water; do not use an abrasive sponge on the basket. The video 'SANTOS Centrifugal Juice Extractor 68 - EN' covers cleaning. On the cold press juicer, wash all food-contact components in clean water.
Clean the blender jar and lid after each use; avoid abrasive sponges on the plastic jar. The video 'SANTOS Brushless blenders models #66 and #62 - Jug maintenance' provides guidance. For the cheese grater, do not leave food to dry in the drawer or on the disc; clean promptly. The video 'SANTOS Grater #02 - Maintenance' illustrates the procedure. Coffee grinder bean containers and ground coffee collectors can be washed with standard dishwashing product.
Troubleshooting
If a machine does not start, first check that the power cord is undamaged, the plug is securely connected, and the On/Off switch is in position 1. Verify that all safety interlocks are engaged: on citrus juicers, the cone must be seated; on centrifugal extractors, the cover and bowl must be locked; on the blender, the jar and lid must be in place; on the grater, the drawer must be fully inserted and the lever not extended.
When the motor stops during use, it is often due to an overload or overheating. The model 50 manual states that the On/Off switch trips to 0. Wait 15 to 30 minutes for the motor to cool, then press the switch back to position 1. If the problem persists, unplug the machine and contact the manufacturer's authorized service network.
On centrifugal extractors, an imbalance or clogging may occur; clean the basket and pulp container. On the cold press juicer, if the cover will not lock, adjust the top screw or check the internal screw position. For any issue not resolved by these steps, or for questions about a specific model, ask Norpex. Repairs must be carried out by the manufacturer's authorized service network.
Videos from the maker
Common questions
Can I wash Santos juicer parts in a dishwasher?
- For models 11, 38 and 52, the manual states that the removable parts can be washed in a dishwasher. For models 10 and 70, wash the cone, pressing cup, splash guard and juice container with a standard dishwashing product. For other machines, refer to the specific manual.
What should I do if the motor stops during use?
- The motor may have overheated or overloaded. The model 50 manual says to wait 15 to 30 minutes for the motor to cool, then press the On/Off switch back to position 1. If the problem recurs, unplug the machine and contact the manufacturer's authorized service network.
Which fruits can I juice in a Santos citrus juicer?
- Model 10 is designed for lemons and oranges only. Model 70 can also process grapefruit. Models 11, 38 and 52 can press limes, lemons, oranges and grapefruit. Do not use these machines for any other foods.
How do I change the grating disc on the Santos 02 cheese grater?
- Push the end of the lever, pull the closing key, and remove the chute and lever unit. The disc screw has a left-hand thread: clamp the disc and turn the screw clockwise to undo it. After replacing the disc, tighten the screw anti-clockwise.
What electrical supply does a Santos machine need?
- All models require a standard 2-pole + earth socket protected by a differential circuit breaker and a 16A fuse. The machine must be grounded. A qualified electrician must install the circuit according to local codes. Check that the voltage matches the rating on the identification plate.